CASE STUDY

Corporate Air Center

THE CUSTOMER

Located at Skagit Regional Airport (KBVS), about 100 miles north of Seattle, Washington, Corporate Air Center (CAC) was founded in 1994. The company provides maintenance and avionics support, aircraft management, pilot services and a full-service FBO. CAC manages a mixed fleet of 24 aircraft, including Gulfstreams, Learjets and a Bell 407.

Gary Ehrheart, CAC’s Director of Maintenance and Avionics has been with the company for about 15 years. Earlier in his career, Gary was a Primary Structures Technician for regional airline Era Aviation in Anchorage, Alaska.

“We do a lot at CAC. Maintenance, avionics, aircraft management, brokerage and we’re an Authorized Full Maintenance Service Center for the Cirrus SF50 Vision Jet,” explains Gary. “We manage aircraft for corporate and private clients and our missions range from regional to continental to international.”

“We have been very pleased with TRAXXALL. I really appreciate its ease-of-use and the flexibility I get with the mobile app. Our analyst, Dawn King, is super. She is always accessible, very responsive and focused on delivering results…”

— Gary Ehrheart, Director of Maintenance and Avionics

THE CHALLENGE

“Prior to about two years ago, our aircraft were enrolled on CAMP and Flightdocs. I first learned about TRAXXALL at an NBAA event. We set up a webinar, took a closer look at the functions and weighed the benefits. I was sold immediately. Today, 75% of our aircraft are on TRAXXALL and my goal is to get our entire fleet onto TRAXXALL.”

BENEFITS OF TRAXXALL

“TRAXXALL offers excellent service. Communications are prompt and clear. Our analyst, Dawn King, is a pleasure to work with, does a great job and often turns around e-mails in under 30 minutes. With other providers, answers to our questions could sometimes take weeks.”

“The team at TRAXXALL keeps innovating their product. For example, the new mobile app was launched about six months ago. I’m on-the-go constantly. So, having full visibility onto our fleet from my tablet or phone is very beneficial.”

“Also, the TRAXXALL team is very open. They value our feedback. We shared some ideas with their development team and they were welcomed. It’s totally different from our experience with previous suppliers.”

THE CHALLENGE

“Prior to about two years ago, our aircraft were enrolled on CAMP and Flightdocs. I first learned about TRAXXALL at an NBAA