QuikTrip Aviation

The customer

Founded in 1958, QuikTrip is a privately-owned operator of more than 780 convenience stores across 10 states. Headquartered in Tulsa, Oklahoma, QuikTrip is an $11 billion-dollar company with more than 20,000 employees. It also gives back to the communities that it serves, donating 5% of net profits to charitable organizations.

The company’s flight department, QuikTrip Aviation, owns and operates four Bombardier Learjet 75s. The first of these aircraft was migrated from a competing system to Traxxall. The other three were enrolled with Traxxall upon delivery from the factory.

Ethan Pruitt is QuikTrip Aviation’s Manager of Aircraft Maintenance. He has been in this role since April 2018 and has more than 14 years of industry experience.

“Prior to joining QuikTrip, I held other aircraft maintenance management roles with companies including Omni Air Transport and Jet Linx,” explains Ethan. “My family’s connection to QuikTrip is quite unique. Previously, the Aircraft Maintenance Manager was my father Charlie. He held that position for 29 years. In many ways, I feel like I grew up at QuikTrip.”

“Traxxall’s customer support is exceptional. It’s light years beyond anything I’ve ever received from competing systems in previous aircraft maintenance jobs…”

– Ethan Pruitt, Manager, Aircraft Maintenance

Typical mission

“As an organization, we are very good at flying efficient missions. For example, on a typical day, we might fly from Tulsa, to St. Louis, to Des Moines, to Kansas City and then back home. All along the way, our people are getting on and off the flight and we’re consistently operating close to our maximum capacity of eight passengers. For us, having our own flight department is a major competitive advantage.”

The benefits

“Traxxall has contributed significantly to the overall efficiency of our flight operations. It is excellent for maintenance tracking, forecasting inventory requirements and generating accurate budgets. With previous employers, I worked quite extensively with both competing systems. Traxxall’s customer support is light years beyond anything I’ve ever received before.”

The recommendation

“There is a natural reluctance to change in the industry. But, people are starting to realize that there are better alternatives out there. And, once you get over the initial transition, you won’t look back. Based on my experience at QuikTrip and everything I did previously, I would not hesitate to recommend Traxxall to fellow aircraft owners and operators,” concludes Ethan.