CASE STUDY

Starlite Aviation

The customer

Starlite is a leading provider of helicopter services with a specialization in complex missions, including relief work, helicopter emergency medical service (HEMS), medical evacuation (MEDEVAC) and on/offshore oil and gas support. Starlite operates more than 45 aircraft, including a variety of Airbus, Bell, Guimbal, Robinson and Sikorsky helicopters, and TAF Sling 2 light fixed-wing aircraft.

A native of Johannesburg, South Africa, Rodney Meier is Starlite’s Managing Director of Maintenance for Africa. He has been in his current role for the past five years. Previously, Rodney was with Denel for 40 years, where he started as an apprentice. Working principally with the South African Air Force, Rodney developed a specialization in rotorcraft maintenance.

The challenge

“Previously, we were using a competing system for our maintenance tracking needs,” explains Rodney. “There were shortcomings and it was not well-suited for inventory management. We also felt that customer support had declined.”

“TRAXXALL enables us to better manage our fleet by simplifying the procurement of parts, which minimizes downtime – and that is a game-changer…”

– Rodney Meier, Managing Director, Maintenance

The customer

Starlite is a leading provider of helicopter services with a specialization in complex missions, including relief work, helicopter emergency medical service (HEMS), medical evacuation (MEDEVAC) and on/offshore oil and gas support. Starlite operates more than 45 aircraft, including a variety of Airbus, Bell, Guimbal, Robinson and Sikorsky helicopters, and TAF Sling 2 light fixed-wing aircraft.<