JIM COATES

Aircraft Maintenance Analyst

Jim Coates has been around Aircraft for more than 45 Years

A native of New Jersey, Jim Coates joined the US Air Force in 1975, right out of high school. He was posted to Nellis AFB in Nevada and became a Crew Chief working on F-111s and F-4s.

After 3½ years, Jim retired from the Air Force, returned to New Jersey and began working at a repair station, mostly on single-engine and twin-engine prop aircraft. In 1987, he earned an FAA airframe and powerplant (A&P) certificate.

Jim then moved to Airwork Corp. as a Jet Engine Technician, Quality Control Inspector and, later, Test Cell Foreman. At the time, it was the largest independent turbine engine repair station in the country. During this period, he began to develop an expertise in jet engines.

In 1996, Jim and his family moved to Seattle, Washington. He joined Galvin Flying, an aircraft maintenance and flight training center, where he was an Aircraft Technician and Quality Control Inspector.

Jim moved to a technology start-up focused on aircraft maintenance tracking in 2003. The company would eventually become Flightdocs.

“When it comes to operating aircraft and delivering maintenance tracking, I’ve been on both sides of the table. As an operator, if you have a specific question – on an operational or regulatory matter, for example – the person on the other end of the phone better know the answer. At TRAXXALL, our clients trust us because we have the answers.”

– Jim Coates, Aircraft Maintenance Analyst

Jim Coates has been around Aircraft for more than 45 Years

A native of New Jersey, Jim Coates joined the US Air Force in 1975, right out of high school. He was posted to Nellis AFB in Nevada and became a Crew Chief working on F-111s and F-4s.

After 3½ years, Jim retired from the Air Force, returned to New Jersey and began working at a repair station, mostly on single-engine and twin-engine prop aircraft. In 1987, he earned an FAA airframe and powerplant (A&P) certificate.

Jim then moved to Airwork Corp. as a Jet Engine Technician, Quality Control Inspector and, later, Test Cell Foreman. At the time, it was the largest independent turbine engine repair station in the country. During this period, he began to develop an expertise in jet engines.

In 1996, Jim and his family moved to Seattle, Washington. He joined Galvin Flying, an aircraft maintenance and flight training center, where he was an Aircraft Technician and Quality Control Inspector.

Jim moved to a technology start-up focused on aircraft maintenance tracking in 2003. The company would eventually become Flightdocs.

“When it comes to operating aircraft and delivering maintenance tracking, I’ve been on both sides of the table. As an operator, if you have a specific question – on an operational or regulatory matter, for example – the person on the other end of the phone better know the answer. At TRAXXALL, our clients trust us because we have the answers.”

– Jim Coates, Aircraft Maintenance Analyst

Rotorcraft Expertise

In 2008, Jim joined Evergreen Helicopters, a Part-135 operator with a high FAA complexity rating, in northwestern Oregon.

“Initially, Evergreen was looking for a Records Inspector,” explains Jim. “They were operating a large and diverse fleet of about 65 rotor and fixed-wing aircraft worldwide. That presented challenges and some of the aircraft were overflying inspections. After a bit of research, we implemented Avtrak. Although I had used maintenance tracking products previously, it was my first experience as a customer.”

In 2015, Jim joined CAMP as Helicopter Manager and six years later, he moved to TRAXXALL.

The TRAXXALL Advantage

“When it comes to operating aircraft and delivering maintenance tracking, I’ve been on both sides of the table. As an operator, if you have a specific question – on an operational or regulatory matter, for example – the person on the other end of the phone better know the answer. At TRAXXALL, our clients trust us because we have the answers.”

Rotorcraft Expertise

In 2008, Jim joined Evergreen Helicopters, a Part-135 operator with a high FAA complexity rating, in northwestern Oregon.

“Initially, Evergreen was looking for a Records Inspector,” explains Jim. “They were operating a large and diverse fleet of about 65 rotor and fixed-wing aircraft worldwide. That presented challenges and some of the aircraft were overflying inspections. After a bit of research, we implemented Avtrak. Although I had used maintenance tracking products previously, it was my first experience as a customer.”

In 2015, Jim joined CAMP as Helicopter Manager and six years later, he moved to TRAXXALL.

The TRAXXALL Advantage

“When it comes to operating aircraft and delivering maintenance tracking, I’ve been on both sides of the table. As an operator, if you have a specific question – on an operational or regulatory matter, for example – the person on the other end of the phone better know the answer. At TRAXXALL, our clients trust us because we have the answers.”

“The caliber of the TRAXXALL team is very high and I think our clients appreciate it immediately. I believe that the best way to earn a client’s trust is by understanding what they experience everyday. And, as a team with a wealth of hands-on aviation experience, we get it.”

“Here’s an example… I have a client who operates an AW109. They fly relatively few hours per month. But, on the default maintenance schedule, their helicopter seemed to be ‘in the shop’ rather frequently. Knowing the Leonardo/Augusta Westland heritage and how they’ve done things in the past, I was pretty sure we could do better. So, I dug into it and found the appropriate documentation to move the helicopter to an optimal maintenance schedule that accurately reflected usage. These actions reduced downtime, saved money and increased availability. But, without experience, it’s unlikely that you would see such an opportunity or know where to look for it,” concludes Jim.

“The caliber of the TRAXXALL team is very high and I think our clients appreciate it immediately. I believe that the best way to earn a client’s trust is by understanding what they experience everyday. And, as a team with a wealth of hands-on aviation experience, we get it.”

“Here’s an example… I have a client who operates an AW109. They fly relatively few hours per month. But, on the default maintenance schedule, their helicopter seemed to be ‘in the shop’ rather frequently. Knowing the Leonardo/Augusta Westland heritage and how they’ve done things in the past, I was pretty sure we could do better. So, I dug into it and found the appropriate documentation to move the helicopter to an optimal maintenance schedule that accurately reflected usage. These actions reduced downtime, saved money and increased availability. But, without experience, it’s unlikely that you would see such an opportunity or know where to look for it,” concludes Jim.

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